In 2017-2019 our client, a large retailer, required computer training rooms set up across South Africa, and in 10 African countries. Despite having a large IT department, a project of this scale would distract them from their core focus.
They appointed us to roll out 2,500 computers which were used to train staff on SAP. We were responsible for each training room, from A-Z. Training rooms were setup in back-office store rooms, venues and offices countrywide for 6-12 weeks per venue
We provided computers, notebooks, software loading and configuration, networking, setup and support. We also setup all audio-visual equipment (projector, whiteboard, flipchart and consumables). In many venues we also supplied tables and chairs.
We did pre-setup site inspections and network testing. We were responsible for all logistics, and a centralised helpdesk for all technical queries and troubleshooting.
We also set up training rooms in Malawi, Namibia, Zambia, Angola, Madagascar, Mauritius, Swaziland, Botswana, Lesotho, Mozambique, Uganda, Ghana, Nigeria and Democratic Republic of Congo. We handled all the shipping and our established partners in Africa provided technical support to our guidelines.
The project was a phenomenal success and delivered by us within the original budget.